Decision
Amending the Directive on alternative dispute resolution for consumer disputes
- Effect
- Passed
- Result
- 605 for · 7 against · 13 abstained roll call
- Date
- 13 March 2024, 12:14
- Kind
- New EU law · 1st reading
More facts (7)
- Margin
- by an overwhelming majority
- Text
- Report A-9-2024-0060
- Dossier
- 2023/0376(COD)
- Source
- Committee report by Laura Ballarín Cereza
- Votes
- 1 vote · 1 roll call
- Sitting
- Wednesday 13 March 2024
- Final vote
- 166083
Result
The final vote and what it means for this kind of decision.
Final vote: 605 for, 7 against, 13 abstained (roll call).
Passed by an overwhelming majority.
Parliament adopted its position on the law.
Backed by The Left, Greens, S&D, Renew, EPP, ECR, Patriots and ESN.
Groups
Members counted in their current group: the view with groups at the date of the vote is not available right now.
| Group | For | Against | Abst. | Majority line | Clear line | Bar |
|---|---|---|---|---|---|---|
| The Left | For 12 | Against 0 | Abst. 0 | Majority line For | Clear line For | |
| Greens | For 27 | Against 0 | Abst. 0 | Majority line For | Clear line For | |
| S&D | For 65 | Against 0 | Abst. 0 | Majority line For | Clear line For | |
| Renew | For 36 | Against 0 | Abst. 0 | Majority line For | Clear line For | |
| EPP | For 91 | Against 0 | Abst. 0 | Majority line For | Clear line For | |
| ECR | For 22 | Against 2 | Abst. 2 | Majority line For | Clear line For | |
| Patriots | For 22 | Against 0 | Abst. 3 | Majority line For | Clear line For | |
| ESN | For 3 | Against 0 | Abst. 1 | Majority line For | Clear line For | |
| No group | For 4 | Against 0 | Abst. 2 | Majority line For | Clear line For |
Voted against their group, 0
Members who voted otherwise than a clear line (at least two thirds of the votes cast) of their group — groups as of today: the view with groups at the date of the vote is not available right now.
Nobody voted against a clear line of their group.
Countries
The final vote by national delegation.
The breakdown by country is not available right now.
Members
Each member’s recorded position on the final roll call — groups as of today: the view with groups at the date of the vote is not available right now.
625 members with a recorded position.
| Member | Country | Group | Position |
|---|---|---|---|
| Abir AL-SAHLANI | Sweden | Renew | For |
| Adam BIELAN | Poland | ECR | For |
| Adam JARUBAS | Poland | EPP | For |
| Adrián VÁZQUEZ LÁZARA | Spain | EPP | For |
| Alessandra MORETTI | Italy | S&D | For |
| Alex AGIUS SALIBA | Malta | S&D | For |
| Alexander BERNHUBER | Austria | EPP | For |
| Alexandr VONDRA | Czechia | ECR | For |
| Alexandra GEESE | Germany | Greens | For |
| Alice KUHNKE | Sweden | Greens | For |
| Alicia HOMS GINEL | Spain | S&D | For |
| Ana MIRANDA PAZ | Spain | Greens | For |
| André ROUGÉ | France | Patriots | For |
| Andreas GLÜCK | Germany | Renew | For |
| Andreas SCHIEDER | Austria | S&D | For |
| Andreas SCHWAB | Germany | EPP | For |
| Andrey KOVATCHEV | Bulgaria | EPP | For |
| Andrey NOVAKOV | Bulgaria | EPP | For |
| Andrzej HALICKI | Poland | EPP | For |
| Angelika NIEBLER | Germany | EPP | For |
| Angelika WINZIG | Austria | EPP | For |
| Anja HAZEKAMP | Netherlands | The Left | For |
| Anna CAVAZZINI | Germany | Greens | For |
| Anna ZALEWSKA | Poland | ECR | For |
| Antonio LÓPEZ-ISTÚRIZ WHITE | Spain | EPP | For |
| Arba KOKALARI | Sweden | EPP | For |
| Assita KANKO voted otherwise than their group's clear line | Belgium | ECR | Abstained |
| Aurore LALUCQ | France | S&D | For |
| Axel VOSS | Germany | EPP | For |
| Barry ANDREWS | Ireland | Renew | For |
| Bart GROOTHUIS | Netherlands | Renew | For |
| Beata SZYDŁO | Poland | ECR | For |
| Bernard GUETTA | France | Renew | For |
| Bernd LANGE | Germany | S&D | For |
| Bert-Jan RUISSEN voted otherwise than their group's clear line | Netherlands | ECR | Against |
| Biljana BORZAN | Croatia | S&D | For |
| Billy KELLEHER | Ireland | Renew | For |
| Birgit SIPPEL | Germany | S&D | For |
| Bogdan RZOŃCA | Poland | ECR | For |
| Brando BENIFEI | Italy | S&D | For |
| Camilla LAURETI | Italy | S&D | For |
| Caterina CHINNICI | Italy | EPP | For |
| Catherine GRISET | France | Patriots | For |
| César LUENA | Spain | S&D | For |
| Charles GOERENS | Luxembourg | Renew | For |
| Charlie WEIMERS voted otherwise than their group's clear line | Sweden | ECR | Against |
| Chiara GEMMA | Italy | ECR | For |
| Christel SCHALDEMOSE | Denmark | S&D | For |
| Christian DOLESCHAL | Germany | EPP | For |
| Christian EHLER | Germany | EPP | For |
| Christine ANDERSON | Germany | ESN | For |
| Christophe CLERGEAU | France | S&D | For |
| Christophe GRUDLER | France | Renew | For |
| Cristian TERHEŞ | Romania | ECR | For |
| Cristina MAESTRE | Spain | S&D | For |
| Csaba MOLNÁR | Hungary | S&D | For |
| Damien CARÊME | France | The Left | For |
| Dan-Ştefan MOTREANU | Romania | EPP | For |
| Daniel BUDA | Romania | EPP | For |
| Daniel FREUND | Germany | Greens | For |
| David CASA | Malta | EPP | For |
| David CORMAND | France | Greens | For |
| David MCALLISTER | Germany | EPP | For |
| Delara BURKHARDT | Germany | S&D | For |
| Denis NESCI | Italy | ECR | For |
| Dennis RADTKE | Germany | EPP | For |
| Diana RIBA I GINER | Spain | Greens | For |
| Dolors MONTSERRAT | Spain | EPP | For |
| Dominik TARCZYŃSKI | Poland | ECR | For |
| Dragoş BENEA | Romania | S&D | For |
| Eero HEINÄLUOMA | Finland | S&D | For |
| Elena YONCHEVA | Bulgaria | ECR | For |
| Elisabetta GUALMINI | Italy | Renew | For |
| Elissavet VOZEMBERG-VRIONIDI | Greece | EPP | For |
| Elżbieta Katarzyna ŁUKACIJEWSKA | Poland | EPP | For |
| Emil RADEV | Bulgaria | EPP | For |
| Emma WIESNER | Sweden | Renew | For |
| Emmanouil FRAGKOS | Greece | ECR | For |
| Emmanouil KEFALOGIANNIS | Greece | EPP | For |
| Engin EROGLU | Germany | Renew | For |
| Enikő GYŐRI | Hungary | Patriots | For |
| Erik MARQUARDT | Germany | Greens | For |
| Ernő SCHALLER-BAROSS | Hungary | Patriots | For |
| Eugen TOMAC | Romania | Renew | For |
| Eva MAYDELL | Bulgaria | EPP | For |
| Evelyn REGNER | Austria | S&D | For |
| Evin INCIR | Sweden | S&D | For |
| Ewa KOPACZ | Poland | EPP | For |
| Fabienne KELLER | France | Renew | For |
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| France JAMET | France | Patriots | For |
| Francisco José MILLÁN MON | Spain | EPP | For |
| François-Xavier BELLAMY | France | EPP | For |
| Gabriel MATO | Spain | EPP | For |
| Gabriele BISCHOFF | Germany | S&D | For |
| Georg MAYER voted otherwise than their group's clear line | Austria | Patriots | Abstained |
| Gerolf ANNEMANS | Belgium | Patriots | For |
| Gilles BOYER | France | Renew | For |
| Giuseppe MILAZZO | Italy | ECR | For |
| Günther SIDL | Austria | S&D | For |
| György HÖLVÉNYI | Hungary | Patriots | For |
| Hannah NEUMANN | Germany | Greens | For |
| Hannes HEIDE | Austria | S&D | For |
| Harald VILIMSKY voted otherwise than their group's clear line | Austria | Patriots | Abstained |
| Heléne FRITZON | Sweden | S&D | For |
| Herbert DORFMANN | Italy | EPP | For |
| Hermann TERTSCH | Spain | Patriots | For |
| Hilde VAUTMANS | Belgium | Renew | For |
| Hildegard BENTELE | Germany | EPP | For |
| Ilhan KYUCHYUK | Bulgaria | Renew | For |
| Inese VAIDERE | Latvia | EPP | For |
| Ioan-Rareş BOGDAN | Romania | EPP | For |
| Iratxe GARCÍA PÉREZ | Spain | S&D | For |
| Irena JOVEVA | Slovenia | Renew | For |
| Irene TINAGLI | Italy | S&D | For |
| Isabel BENJUMEA BENJUMEA | Spain | EPP | For |
| Isabella TOVAGLIERI | Italy | Patriots | For |
| Iuliu WINKLER | Romania | EPP | For |
| Ivan DAVID voted otherwise than their group's clear line | Czechia | ESN | Abstained |
| Ivars IJABS | Latvia | Renew | For |
| Jaak MADISON | Estonia | ECR | For |
| Jadwiga WIŚNIEWSKA | Poland | ECR | For |
| Jan-Christoph OETJEN | Germany | Renew | For |
| Jana TOOM | Estonia | Renew | For |
| Janusz LEWANDOWSKI | Poland | EPP | For |
| Javi LÓPEZ | Spain | S&D | For |
| Javier MORENO SÁNCHEZ | Spain | S&D | For |
| Javier ZARZALEJOS | Spain | EPP | For |
| Jean-Paul GARRAUD | France | Patriots | For |
| Jens GEIER | Germany | S&D | For |
| Jens GIESEKE | Germany | EPP | For |
| Jérémy DECERLE | France | Renew | For |
| Jeroen LENAERS | Netherlands | EPP | For |
| Jessica POLFJÄRD | Sweden | EPP | For |
| Joachim Stanisław BRUDZIŃSKI | Poland | ECR | For |
| Johan VAN OVERTVELDT voted otherwise than their group's clear line | Belgium | ECR | Abstained |
| Jonás FERNÁNDEZ | Spain | S&D | For |
| Jordan BARDELLA | France | Patriots | For |
| Jorge BUXADÉ VILLALBA | Spain | Patriots | For |
| Jörgen WARBORN | Sweden | EPP | For |
| Juan Fernando LÓPEZ AGUILAR | Spain | S&D | For |
| Juan Ignacio ZOIDO ÁLVAREZ | Spain | EPP | For |
| Jutta PAULUS | Germany | Greens | For |
| Karin KARLSBRO | Sweden | Renew | For |
| Karlo RESSLER | Croatia | EPP | For |
| Katarina BARLEY | Germany | S&D | For |
| Katarína ROTH NEVEĎALOVÁ | Slovakia | No group | For |
| Kateřina KONEČNÁ | Czechia | No group | For |
| Kathleen VAN BREMPT | Belgium | S&D | For |
| Katrin LANGENSIEPEN | Germany | Greens | For |
| Kim VAN SPARRENTAK | Netherlands | Greens | For |
| Klára DOBREV | Hungary | S&D | For |
| Konstantinos ARVANITIS | Greece | The Left | For |
| Kosma ZŁOTOWSKI | Poland | ECR | For |
| Kostas PAPADAKIS | Greece | No group | Abstained |
| Lara WOLTERS | Netherlands | S&D | For |
| Laura BALLARÍN CEREZA | Spain | S&D | For |
| Laurence FARRENG | France | Renew | For |
| Lefteris NIKOLAOU-ALAVANOS | Greece | No group | Abstained |
| Leila CHAIBI | France | The Left | For |
| Lena DÜPONT | Germany | EPP | For |
| Lídia PEREIRA | Portugal | EPP | For |
| Lina GÁLVEZ | Spain | S&D | For |
| Liudas MAŽYLIS | Lithuania | EPP | For |
| Loránt VINCZE | Romania | EPP | For |
| Luděk NIEDERMAYER | Czechia | EPP | For |
| Lukas MANDL | Austria | EPP | For |
| Łukasz KOHUT | Poland | EPP | For |
| Luke Ming FLANAGAN | Ireland | The Left | For |
| Magdalena ADAMOWICZ | Poland | EPP | For |
| Malik AZMANI | Netherlands | Renew | For |
| Manfred WEBER | Germany | EPP | For |
| Manon AUBRY | France | The Left | For |
| Manuela RIPA | Germany | EPP | For |
| Marc ANGEL | Luxembourg | S&D | For |
| Marc BOTENGA | Belgium | The Left | For |
| Marcos ROS SEMPERE | Spain | S&D | For |
| Margarita DE LA PISA CARRIÓN | Spain | Patriots | For |
| Maria GRAPINI | Romania | S&D | For |
| Maria NOICHL | Germany | S&D | For |
| Maria WALSH | Ireland | EPP | For |
| Marianne VIND | Denmark | S&D | For |
| Marie DAUCHY | France | Patriots | For |
| Marie TOUSSAINT | France | Greens | For |
| Marina KALJURAND | Estonia | S&D | For |
| Marina MESURE | France | The Left | For |
| Mario FURORE | Italy | The Left | For |
| Marion WALSMANN | Germany | EPP | For |
| Markéta GREGOROVÁ | Czechia | Greens | For |
| Markus BUCHHEIT | Germany | ESN | For |
| Markus FERBER | Germany | EPP | For |
| Martin HÄUSLING | Germany | Greens | For |
| Martin HOJSÍK | Slovakia | Renew | For |
| Martin SCHIRDEWAN | Germany | The Left | For |
| Martin SONNEBORN | Germany | No group | For |
| Martine KEMP | Luxembourg | EPP | For |
| Massimiliano SALINI | Italy | EPP | For |
| Mathilde ANDROUËT | France | Patriots | For |
| Matjaž NEMEC | Slovenia | S&D | For |
| Matthias ECKE | Germany | S&D | For |
| Michael BLOSS | Germany | Greens | For |
| Michael GAHLER | Germany | EPP | For |
| Michal WIEZIK | Slovakia | Renew | For |
| Mihai TUDOSE | Romania | S&D | For |
| Milan UHRÍK | Slovakia | ESN | For |
| Milan ZVER | Slovenia | EPP | For |
| Mircea-Gheorghe HAVA | Romania | EPP | For |
| Miriam LEXMANN | Slovakia | EPP | For |
| Mohammed CHAHIM | Netherlands | S&D | For |
| Monika BEŇOVÁ | Slovakia | No group | For |
| Monika HOHLMEIER | Germany | EPP | For |
| Moritz KÖRNER | Germany | Renew | For |
| Morten LØKKEGAARD | Denmark | Renew | For |
| Mounir SATOURI | France | Greens | For |
| Nacho SÁNCHEZ AMOR | Spain | S&D | For |
| Nadine MORANO | France | EPP | For |
| Niclas HERBST | Germany | EPP | For |
| Nicola PROCACCINI | Italy | ECR | For |
| Nicolas BAY | France | ECR | For |
| Nicolás GONZÁLEZ CASARES | Spain | S&D | For |
| Niels FUGLSANG | Denmark | S&D | For |
| Niels GEUKING | Germany | EPP | For |
| Nikos PAPANDREOU | Greece | S&D | For |
| Nils UŠAKOVS | Latvia | S&D | For |
| Nora MEBAREK | France | S&D | For |
| Norbert LINS | Germany | EPP | For |
| Olivier CHASTEL | Belgium | Renew | For |
| Ondřej KNOTEK | Czechia | Patriots | For |
| Özlem DEMIREL | Germany | The Left | For |
| Pablo ARIAS ECHEVERRÍA | Spain | EPP | For |
| Pär HOLMGREN | Sweden | Greens | For |
| Pascal ARIMONT | Belgium | EPP | For |
| Pascal CANFIN | France | Renew | For |
| Patryk JAKI | Poland | ECR | For |
| Peter LIESE | Germany | EPP | For |
| Petras AUŠTREVIČIUS | Lithuania | Renew | For |
| Philippe OLIVIER | France | Patriots | For |
| Pietro FIOCCHI | Italy | ECR | For |
| Pilar DEL CASTILLO VERA | Spain | EPP | For |
| Radan KANEV | Bulgaria | EPP | For |
| Ralf SEEKATZ | Germany | EPP | For |
| Raphaël GLUCKSMANN | France | S&D | For |
| Rasa JUKNEVIČIENĖ | Lithuania | EPP | For |
| Rasmus ANDRESEN | Germany | Greens | For |
| René REPASI | Germany | S&D | For |
| Riho TERRAS | Estonia | EPP | For |
| Robert BIEDROŃ | Poland | S&D | For |
| Roman HAIDER voted otherwise than their group's clear line | Austria | Patriots | Abstained |
| Romana JERKOVIĆ | Croatia | S&D | For |
| Romana TOMC | Slovenia | EPP | For |
| Rosa ESTARÀS FERRAGUT | Spain | EPP | For |
| Sabine VERHEYEN | Germany | EPP | For |
| Salvatore DE MEO | Italy | EPP | For |
| Sandro GOZI | France | Renew | For |
| Sara MATTHIEU | Belgium | Greens | For |
| Saskia BRICMONT | Belgium | Greens | For |
| Seán KELLY | Ireland | EPP | For |
| Sergey LAGODINSKY | Germany | Greens | For |
| Sergio BERLATO | Italy | ECR | For |
| Siegfried MUREŞAN | Romania | EPP | For |
| Silvia SARDONE | Italy | Patriots | For |
| Sirpa PIETIKÄINEN | Finland | EPP | For |
| Stéphanie YON-COURTIN | France | Renew | For |
| Sunčana GLAVAK | Croatia | EPP | For |
| Susana SOLÍS PÉREZ | Spain | EPP | For |
| Susanna CECCARDI | Italy | Patriots | For |
| Sven MIKSER | Estonia | S&D | For |
| Sven SIMON | Germany | EPP | For |
| Svenja HAHN | Germany | Renew | For |
| Terry REINTKE | Germany | Greens | For |
| Thierry MARIANI | France | Patriots | For |
| Thijs REUTEN | Netherlands | S&D | For |
| Thomas WAITZ | Austria | Greens | For |
| Tiemo WÖLKEN | Germany | S&D | For |
| Tilly METZ | Luxembourg | Greens | For |
| Tineke STRIK | Netherlands | Greens | For |
| Tom VANDENDRIESSCHE | Belgium | Patriots | For |
| Tomas TOBÉ | Sweden | EPP | For |
| Tomáš ZDECHOVSKÝ | Czechia | EPP | For |
| Tomislav SOKOL | Croatia | EPP | For |
| Tonino PICULA | Croatia | S&D | For |
| Tsvetelina PENKOVA | Bulgaria | S&D | For |
| Udo BULLMANN | Germany | S&D | For |
| Urmas PAET | Estonia | Renew | For |
| Valérie HAYER | France | Renew | For |
| Vangelis MEIMARAKIS | Greece | EPP | For |
| Veronika VRECIONOVÁ | Czechia | ECR | For |
| Victor NEGRESCU | Romania | S&D | For |
| Vilija BLINKEVIČIŪTĖ | Lithuania | S&D | For |
| Ville NIINISTÖ | Finland | Greens | For |
| Virginie JORON | France | Patriots | For |
| Younous OMARJEE | France | The Left | For |
| Željana ZOVKO | Croatia | EPP | For |
Debate speakers and how they voted
The debate speakers are not available right now.
All votes on this decision, 1
| No. | Vote | Recorded | Result | Requested by |
|---|---|---|---|---|
| 1 | Final vote A9-0060/2024 – Laura Ballarín Cereza – Commission proposal and amendments | Roll call | 605 for, 7 against, 13 abstained Adopted |
Text
The text voted on.
AI: The text in short Written by AI from the official text — check the source
Parliament's amended version of the proposed directive updates EU rules on alternative dispute resolution (ADR) for consumer disputes, extending its scope and strengthening requirements for traders and ADR entities.
Dossier
Where the dossier stands and its other decisions in plenary.
2023/0376(COD) · Ordinary legislative procedure
Amending Directive 2013/11/EU on alternative dispute resolution for consumer disputes, as well as Directives (EU) 2015/2302, (EU) 2019/2161 and (EU) 2020/1828
Completed: published in the Official Journal on 30 December 2025 and now EU law.
Show the 6 steps of the dossier
- Referred to committee · 27 November 2025 (done)
- Committee work · Report adopted 4 December 2025 (done)
- Tabled for plenary · 5 December 2025 (done)
- Plenary vote · Rejected 16 December 2025 (done)
- Negotiations with the Council · Deal approved in committee 25 September 2025 (done)
- Published as law · 30 December 2025 (done)
Lead committee: IMCO · Rapporteur: Laura BALLARÍN CEREZA (S&D)
Other decisions on this dossier
- 16 Dec 2025 Amending the Directive on alternative dispute resolution for consumer disputes Amendment 1 rejected
Connections
What this decision touches: the procedural chain, the same text, running issues, votes that split the chamber the same way.
No connections found for this decision.
Sources & citation
Where the facts on this page come from, and how to cite it.
- Official sources
- Data source
- Licensed CC BY 4.0.
- Retrieved
- 25 September 2026
Cite as
European Parliament (2024). “Amending the Directive on alternative dispute resolution for consumer disputes”. Decision, 13 March 2024. votingId 166083, document A-9-2024-0060, reference 2023/0376(COD). EU Parl Watch Research. https://news.eu-parl.st-solutions.dev/decisions/2024-03-13/2?members=all (retrieved 25 September 2026). Official sources: Roll-call votes, sitting of 13 March 2024 (European Parliament), https://www.europarl.europa.eu/doceo/document/PV-10-2024-03-13-RCV_EN.html; Results of votes, sitting of 13 March 2024 (European Parliament), https://www.europarl.europa.eu/doceo/document/PV-10-2024-03-13-VOT_EN.html. Data: EP Open Data API: decisions of the sitting MTG-PL-2024-03-13, https://data.europarl.europa.eu/api/v2/meetings/MTG-PL-2024-03-13/decisions?format=application%2Fld%2Bjson (CC BY 4.0).
BibTeX
@misc{epw-decision-2024-03-13-2,
author = {{European Parliament}},
title = {{Amending the Directive on alternative dispute resolution for consumer disputes}},
year = {2024},
date = {2024-03-13},
howpublished = {\url{https://news.eu-parl.st-solutions.dev/decisions/2024-03-13/2?members=all}},
url = {https://news.eu-parl.st-solutions.dev/decisions/2024-03-13/2?members=all},
urldate = {2026-09-25},
publisher = {EU Parl Watch Research},
note = {Decision. votingId 166083, document A-9-2024-0060, reference 2023/0376(COD). Official source: https://www.europarl.europa.eu/doceo/document/PV-10-2024-03-13-RCV\_EN.html, https://www.europarl.europa.eu/doceo/document/PV-10-2024-03-13-VOT\_EN.html. Data: EP Open Data API: decisions of the sitting MTG-PL-2024-03-13 (CC BY 4.0)}
}